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Dateline: 9 November 1999 All-day Edition
Read Last Year's Edition

Telescum Are Bloody Fascist Wankers?

The plight of an Auckland businessman has cast light on what some are calling Telecom's "dubious" business practises.

Ray Dawson of [email protected]'s @uto [email protected] contacted Telescum's Business sales department to arrange for an 0800 word number for his business. He requested 0800 [email protected] and was told by the representative he spoke to that this was possible.

However, when confirmation of the new number arrived in the post, Ray was shocked to find that the number he had been given was 0800 DAWSONS, not 0800 [email protected], the one he had requested.

Mr Dawson contacted Telescum to ask them to immediately fix their mistake. Telescum's PR machine swung into action and one of their spin doctors came up with a cleverly worded statement saying that it was not possible to have the @ symbol in a phone number as it was not featured on telephone key pads.

All very well for Telescum, but not such good news for Ray who had just spend over $2500 on new letterhead and business cards with 0800 [email protected] printed on them.

Now as the administrators of 0800 numbers Telescum do have the right to decide what numbers and letters can be used for them, but come on Telescum.

Look around, on almost every web page you visit you will see the @ symbol. Even this web page has incorporated it into its logo. It is the international symbol of online savvy - and by denying its use Telescum are showing their lack of savvy.

I suggest that Telescum "get with it" and add the @ to the list of character available for phone numbers. A simple set of phone number stickers posted out to every household ought to be enough to get everyone dialling the new @.

I'm an ideas man, and that's my idea. It's now up to Telescum to show that they are responsive to their customers needs.

"Why" not "have" your "say" "!"


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